Driver training and certification

VVIP Service Certificate

A three-day company course for drivers who look after foreign VIP clients.

Trainer: Fulvio. Five languages, VIP chauffeuring and delegation hosting in Tokyo.

Request the programme and a quoteVerify a certificate

Trainer Fulvio

For hotels, DMCs and agencies checking a driver

Drivers who complete this course carry a digital badge with a QR code. Scan it, or enter the number on our verification page, to see whether the certificate is active, which languages it covers and when it expires.

The course is sold to operators, not to individual drivers. It covers what an international client expects before the car moves: language, discretion and protocol.

The three days

Day 1 · taught in Japanese or Chinese

The VVIP standard

  • Expectations of Western and Middle Eastern clients
  • Greeting, doors, seating, luggage, when to speak
  • Confidentiality and NDAs
  • Photos and social media
  • Working with assistants, security and family offices
  • Five-star hotel standard for car and uniform
  • Onboard amenities
  • Handling the unexpected

7 hours

Day 2

Service language

  • The 60 phrases that cover 90 per cent of situations
  • Pronunciation
  • Recorded role play: airport, hotel, restaurant, shopping, emergency
  • Using translation apps properly
  • Written messages: confirmations, delays, apologies

7 hours

Optional: Italian, French, Spanish

Day 3

In-car practice

  • Real scenarios with the trainer as the client
  • Coordinating with security
  • Alternative routes
  • Discreet stops and waiting
  • Defensive driving basics

7 hours

Advanced: evasive driving on a closed track with an external partner, booked separately

Attestation and certification

Oral exam in the target language

Scenario dialogues with the trainer as the client.

Practical scenario

A full pickup to drop-off in the car, scored against a rubric.

Written test

Protocol and confidentiality.

Drivers who attend the full course receive a HIRE driver japan attestation of completion. Those who pass all three exams also receive VVIP Service Certificate. Both are digital documents with a QR code: anyone can scan them to check validity, languages and expiry. Certification lasts two years and is renewed with a one-day refresher. The attestation does not expire.

Formats and prices

FormatIncludesPrice (excl. tax)
Operator package6 drivers, 3 days, exams, attestation and certificationFrom ¥600,000 (¥100,000 per extra driver)
Day 1 onlyThe VVIP standard (introduction), with attestationFrom ¥150,000 per operator
Second language moduleItalian, French or SpanishFrom ¥40,000 per driver
Two-year renewalOne-day refresher and recertificationFrom ¥20,000 per driver

Outside Tokyo, travel and accommodation are quoted separately.

Japanese operators may be eligible for the national Human Resources Development Subsidy. We check eligibility with your labour and social security consultant (sharoushi). The training plan must be filed before the course starts.

Who it is for

  • Hire car operators
  • Taxi operators
  • Executive car services
  • Hotels with their own fleet
  • DMCs

Where it pays off

Corporate delegation

Executives visiting for three days. Four cars, one standard of driver.

Sports event or trade fair

Shift dispatch and pickup points, coordinated in English with security and organisers.

Family charter

A week-long charter for a foreign family with children and staff. Discretion and attention to detail.

The trainer

Trainer Fulvio

Fulvio

An Italian based in Tokyo with a background in international operations and logistics. He built his chauffeur service to fix what demanding travellers complain about most: drivers who cannot really speak their language, journeys left to chance, drivers who are poorly turned out.

He still designs VIP itineraries himself, briefs every driver before each assignment and hosts visiting delegations.

years of experience across Europe, North America and Japan, and Class 2 licence status (to be confirmed)

  • Italiano
  • English
  • 日本語
  • Français
  • Español

Questions

How is this different from the Tokyo Taxi Center courses?

The Tokyo Taxi Center runs training required by law for drivers in Tokyo. This course does not replace it. It is additional training for drivers who look after foreign VIP clients.

Who can attend?

Drivers who hold a Class 2 licence. New hires working towards the licence may attend, but exams and certification take place after the licence is issued.

What language is the course taught in?

Days 1 and 3 are taught in Japanese or Chinese. Day 2 focuses on English, with Italian, French or Spanish as options.

Where does it take place?

Normally at the operator's depot with its own vehicles. We can also book a room in Tokyo.

How large is a group?

Four to eight drivers per session. Groups of nine or more are split in two to keep day 3 effective.

What if a driver fails?

One free retake of the failed exam within 60 days. Later retakes are charged.

How does a hotel verify a certificate?

Scan the driver's QR code, or enter the certificate number on our verification page. It shows at once whether the certificate is active, expired or revoked.

Can the course be subsidised?

Japanese operators may be eligible for the Human Resources Development Subsidy. Conditions vary, so we check with your sharoushi. We do not promise a subsidy rate.

Request the programme and a quote

Tell us how many drivers, which languages and when. We will reply within two business days.

Languages the driver needs optional

Verify a certificate

Enter the driver's certificate number or scan the QR code.

Certificate numbers look like 2026-0001. You can also scan the QR code the driver shows you.